![]() If you are unable to complete your transaction through Parking Kitty, pay at nearest Paystation.MYTH: Cats are happier to live outside. You can send a bug report from within the menu of the app and our support team will get back to you promptly. It will end when the selected stay has ended. There’s no need to stop the parking session. Questions regarding parking rules for a specific location should be directed to the local parking operator. Yes, you can move spaces as long as your new space is in the same meter district that you began your parking session in. The PIN number is a four (4) digit number of your choice that you will login with.ĬAN I MOVE SPACES WHILE I HAVE AN ACTIVE SESSION? The verification code is a three (3) digit code that verifies you have entered in the correct cell phone number or email when signing up. WHAT IS THE DIFFERENCE BETWEEN A VERIFICATION CODE AND MY PIN NUMBER? Login and select ‘Profile’ and then hit deactivate account. To deactivate your account you must go to. Login and select ‘Profile’ from the side menu and then update your email. To change your email address you can use the app or website. HOW DO I CHANGE THE EMAIL ADDRESS ON MY ACCOUNT? Select ‘Send Bug Report’ report from the side menu with a description of the issue. If you don’t know your old card information please send an email to RATES SHOWN IN THE APP DO NOT MATCH SIGNAGE AT MY PARKING LOCATION? It will then ask you for your current card information on your account for security reasons. To change your PIN you will login to the app or website and select the ‘Reset Pin’ button on the first page. The app will save recent license plate numbers you’ve used before too! Login and select ‘Vehicles’ from the side menu. HOW DO I ADD ANOTHER LICENSE PLATE NUMBER TO MY ACCOUNT? To delete a card, select ‘Payment’ from the side menu and choose the card you wish to remove, then ‘Delete Card’. Enter your new card information and check the ‘Save payment info’ if you wish to save this card for future use. Login and select ‘Payment’ from the side menu. You can start additional parking sessions for different vehicles by clicking ‘New Session’ in the side menu. Use the checkboxes to enable/disable the reminders. ![]() Login to your account and click ‘Options’. There you will see each parking session and can have an receipt emailed to you. If you would like individual receipts emailed to you, please go into the Parking Kitty App, hit the sidebar menu at the top left (looks like a hamburger) and the select "Parker History". Click ‘Parker History’ in the side menu and you’ll be able to view previous parking sessions and access receipts. To view your parking history you can use the app or website. HOW DO I VIEW MY PARKING HISTORY/GET RECEIPTS? If you can’t extend your time it could be because you have already reached the maximum stay allowed within your zone. When using the application, you will know your parking session has successfully started once you see the countdown timer on the screen. HOW DO I KNOW MY PARKING SESSION HAS STARTED? The menu button is the icon with the three white lines in the left-hand corner of the screen. HOW DO I ENTER MY LICENSE PLATE NUMBER?Įnter your license plate including the stacked characters. You can also look up the code on this interactive map, and also from the app in the "Find Parking" section of the menu. You can find this number on the parking sign above the meter (the code is in pink). The Parking Kitty code number is required to start your parking session and identifies where you are parked. WHAT IS THE PARKING KITTY CODE/HOW DO I FIND IT? ![]() The meters don’t sync with our system, but the parking enforcement officers will see your mobile payment on their handheld device. WHY DOESN’T THE METER CHANGE/HOW DOES ENFORCEMENT KNOW I PAID? When using mobile pay web, browsers such as Chrome, FireFox and Safari are the most compatible. We highly recommend using Apple or Android for downloading the application. WHAT DEVICES AND BROWSERS SUPPORT PARKING KITTY THE BEST? The other half of the fee is the convenience fee and is charged to all customers who use Parking Kitty. It will not be charged for customers who use Parking Kitty to park in Washington Park or at Portland State University. It was passed by the Portland City Council in Spring 2019. Half of this fee supports the modernization of the technology and equipment our officers use. Yes, there is a 20-cent fee for each session. Please note: your wireless carrier’s message and data rates may apply.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |